How long does it take for my order to arrive?
We strive to deliver within 3 to 6 business days. During peak times, such as holidays, longer delivery times can be expected.
My order did not arrive, what should I do?
If you have not received your order 10 days after receiving your shipping confirmation, please contact our customer service. They will assist you as soon as possible. If you have not received a shipping confirmation, please check your spam folder.
I have received a package from you that I did not order. What can I do?
You have received a package from us that you did not order? Please contact our customer service team as soon as possible. They can provide you with the order information and advise you on what steps to take to solve the problem.
Customer service
Our friendly customer service team is available to answer all your questions regarding your order.
Email: support @ med1solution . net
Tel.: +49 (0) 40 87406274 (Mo-Fr 8-17 Uhr)